Frequently Asked Questions
Our key caps are mainly made of high-quality PBT and ABS plastics to ensure durability and comfort to the touch. We also offer custom options for metal and wood materials to meet the needs of different users
Sure! We offer personalized customization services, you can choose the color of the key cap, pattern and even material. Simply provide your design or idea and our designers will help you bring it to life.
Our keycap design is compatible with most mechanical keyboards on the market. Before purchasing, please confirm the shaft type and key cap size of your keyboard to ensure compatibility.
We offer a 30-day no-reason return or exchange service. If you are not satisfied with the product, you can contact us within 30 days after receiving the product for return and exchange.
We recommend using a soft damp cloth to gently wipe the key cap. Avoid using chemical cleaners, as they may damage the surface of the key cap. Regular cleaning keeps the key cap fresh looking and comfortable to the touch.
Yes, we provide international transportation service. Shipping costs will be calculated based on your location and order weight. You can check the specific shipping information at checkout
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